The Clonmel Healthcare Excellence Customer Service Award (3+ Pharmacies) 2025 is a new category for 2025 and will recognise a Community Pharmacy that can demonstrate across its business a commitment to providing the very highest level of customer service and in doing so be described as truly customer focused.
This Award is open for applications from pharmacies with more than 3 stores across Ireland. Applications will be judged on the following criteria:
- Customer service strategy/policy
- Accolades and Achievements
- Entrants own statement of excellence in customer service.
Judges will be looking for exceptional service standards, enthusiastic and engaging staff who exceed the expectations of their customers.
The Irish Pharmacy Awards will work with a Mystery Shopper expert to deliver this Award, offering Finalists the opportunity to receive feedback on the experience customers have with them.
A full Evaluation Report available to all Finalists post the Awards.
Guidelines for Entry:
- Application forms for awards entries must be received via email by Midnight, Friday 11th April 2025
- Please adhere to word counts where possible.
- Applications are invited from both Chain sector.
- Supporting material such as annual reports, graphs, videos, financial data and so on may be included.